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About APC

Mission Statement

    Avatar Performance Computers builds non-proprietary computers and servers with high-performance parts. We only build with the same brand parts we ourselves have used before, so our systems are more reliable than the typical brand-name computers. And since our parts are non-proprietary, you don't have to buy replacements or upgrades from us...you can get them straight from the manufacturer or off the shelf.

    We proudly and exclusively use AMD processors, giving you the most reliable and highest performing systems on the market.

Our Company Promise

    Avatar Performance Computers is dedicated to providing reliable high-performance computers and servers, professional computer repair services and support, a positive and uplifting work environment, and excellent customer service.

    Avatar Performance Computers is also dedicated to supporting our environment, which includes not only our natural resources, but also our community--locally as well as globally.

    Some of the ways we succeed in this are:

  • Recycling items such as packaging materials (like foam peanuts), storage boxes, and disposable items (like our soda cans and newspapers), instead of just throwing them away;
  • Collecting donations of old used computers, cleaning them up, and re-donating them to schools and charities that desperately need them;
  • Holding and participating in charity fundraisers, such as contests to win a free computer, to raise money for people who have lost homes and properties in disasters their insurance won't cover;
  • Providing our employees with fair wages that will do more than just pay the bills, bonuses for exceeding their duties, retirement plans that will stay with them even if they leave the company, a workplace they can feel at home in;
  • and other steps we may not even be aware of yet, because we care about leaving behind a planet, a nation, and a community our descendants can be proud of.


Our Service Policy

    Avatar Performance Computers is dedicated to keeping small, local shops in convenient and safe locations.

Not having large megastores keeps overhead down, passing the savings on to our customers.

Having few and well-paid staff prevents turnover and provides our customers better, more professional service. It's easier to walk into a shop where the employees know you and you know them rather than trying to re-explain your issues to the newest trainee every other week.

    APC will never outsource tech support or call services to foreign nations.

Free international trade is good, but we believe in supporting our local economy first. Why trade good customer service to save a few bucks?

When you have a question or concern, you don't want the voice on the other end of the line to answer you in such a thick accent you cannot understand him. Our tech support resides in the same state you do...and usually in the same town.

Limited Warranty

    Avatar Performance Computers only employs A+ Certified Computer Technicians for building, servicing or repairing any computer or server in our store. Each technician is required to wear anti-static wristbands and follow other restrictions when building, servicing or repairing any computer or server in our store.

    Avatar Performance Computers warrants to the original purchaser of any cased, assembled personal computer or server Avatar Performance Computers assembles for three years from delivery of said computer or server that said computer or server shall be free of defects in design, assembly, materials, and workmanship; and will repair or replace, at its option, any defective product free of charge.

    Warranty void on defects resulting from user mistreatment (including but not limited to breaking or tampering with the case seal), environmental damage (including but not limited to electrical surges and fires), or other damages not a direct result of defective design, assembly, materials, or workmanship. Warranty also void if anyone other than employees of Avatar Performance Computers attempts any internal entry, maintenance, repairs, upgrades, or modifications to said computer or server.

    Warranty does not cover travel expenses greater than five miles from Avatar Performance Computers’ place of business to the location of said computer or server, nor does it cover any travel expenses incurred by anyone else bringing said computer or server to Avatar Performance Computers’ place of business regardless of distance. Warranty also does not cover any shipping and handling expenses if said computer or server has to be packaged and sent via courier to or from Avatar Performance Computers’ place of business nor any damages or losses incurred as a result of the shipper mishandling or misplacing said computer or server.

    Warranty does not cover damages caused to any attached peripherals (including but not limited to monitors, printers, and external drives) or surroundings (including but not limited to such things as carpeting, desks, and walls) regardless of whether or not the warranty covers said computer or server which caused the damages.

    Warranty is null and void if said computer or server is not submitted to Avatar Performance Computers for inspection and either repair or replacement. Avatar Performance Computers reserves the right to seek, at its expense, outside technical advice, labor, or components as it sees fit to satisfy the warranty. Warranty does not compensate the owner or possessor of said computer or server any monies spent on outside technical support, labor, or purchased components not authorized in writing by Avatar Performance Computers.

    Warranty is null and void the moment said computer or server is no longer the property of or possession of the original purchaser. Warranty may be transferred to a new owner or possessor at no additional expense to either the original owner or the new one provided said computer or server is submitted at the original owner’s expense for inspection. Warranty transfer does not restart the three-year expiration.










Copyright © 2005 Avatar Performance Computers, LLC. ALL RIGHTS RESERVED.

"Avatar Performance Computers", the APC logo, "Avatar Icon", "Avatar Opera", "Avatar Elysium", "Avatar Unison", "Avatar Isis", "Avatar Omnius", "Avatar Enigma", "Avatar Utili", and "Avatar Gauntlet" are trademarks of Avatar Performance Computers, LLC, and may not be used or reproduced by any means without written permission.

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